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We’re looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our small team providing support for adults with communication difficulties based in Surrey.  The main purpose of the TALK Group Co-ordinator role is to support the efficient operation of our weekly groups.


Job Title                    Group Co-ordinator

Reporting to            Operations Manager

Location                   Guildford, Woking, Walton-on-Thames and Ashford (otherwise home based)


Hours                         21 – 24 hours per week (term-time only)

Salary                        £20,000 – £23,000 p.a. (pro-rata as appropriate)

Key relationships   Operations Manager; Fundraising & Publicity Manager; Group

Leaders and Volunteers.


Contract                   Permanent, term-time only.


Benefits                    Pension scheme; flexible working; learning and development opportunities

Closing date


Interview Date       To be confirmed


Due to the Covid-19 pandemic interviews may be held via video link. Please let us know if this will present any challenges when you submit your application


How to apply

Candidates are invited to apply by sending a CV and cover letter, preferably via email attachment, to . Your cover letter should relate to the person specification for the role to give you the best opportunity to provide clear examples of your experience, skills and knowledge.  Please note that CVs not accompanied by a cover letter will not be considered.


Candidates are warmly invited to arrange an informal discussion with the recruiting manager before submitting their application, which can be arranged by contacting:

Sharon Spurdle
Operations Manager
07718 425953 (Mon – Thurs)

About TALK

TALK is a small charity based in Surrey that offers long-term communication and social support for around 80 people with aphasia and their families. Our mission is to support and empower people to live positively with aphasia through engagement with their local peer network and the wider community.

Aphasia is an acquired communication disorder, most commonly resulting from stroke.  It affects speaking, understanding, reading and writing, and has a sudden and profound effect on a person’s life, making many everyday tasks difficult.

Our four weekly groups (Guildford, Knaphill, Walton-on-Thames and Ashford), supported by an enthusiastic and committed team of volunteers, provide a supportive and friendly environment to tackle the impact of frustration and social isolation experienced by people with aphasia and help rebuild their confidence and independence. Most importantly, we have fun!

For more information about TALK please visit our website


Purpose of the role


The main purpose of the TALK Group Co-ordinator role is to support the Operations Manager in the efficient operation of our weekly groups.  You’ll be responsible for co-ordinating a programme of aphasia-friendly activities across the groups, working closely with our group leaders.  You’ll be involved in the recruitment, training and support of volunteers and external speakers, including practical support to facilitate the running of the groups.  You’ll take time to get to know our group members and understand their support needs and interests.

The job requires creativity, organisation and positivity. We’re looking for someone who can engage a group, provide instructions and support group leaders in a friendly way, bring people together and support volunteers to facilitate conversations and relationships between people who have difficulty interacting.  You’ll be a confident communicator and feel comfortable delivering presentations.


Ideally, you’ll have some experience of supporting people with communication difficulties, but this is not essential as full training will be provided.  Experience of working with or managing groups of volunteers would also be beneficial.  The role may also suit you if you have experience in a caring or education setting.

We are committed to a diversity of voices in our organisation.  We welcome applications from all backgrounds. We would love to hear from people from under-represented groups, or who have lived experience of aphasia or other communication disorders.


To fulfil the requirements of the role you must live in the UK and have the right to work in the UK.


Key responsibilities

  • Ensure the effective operation and administration of the four weekly groups
  • Regularly attend weekly TALK group meetings (minimum attendance of twice per month at each group).
  • Design and deliver appropriate sessions at the TALK groups as required, including cover for any unplanned absences.
  • Delivery of group sessions when needed.
  • Provide on-going support, advice and guidance to new and existing volunteers and activity providers in the design and delivery of aphasia-friendly sessions.
  • Maintain an up-to-date contact lists of volunteers and group members, member attendance records and records of financial transactions at each group.
  • Undertake DBS checks for volunteers.
  • Liaise with the TALK Operations Manager to address any problems that arise at the groups in relation to volunteers, group members, venues and facilities.
  • Maintain an asset register of equipment and resources at each group.
  • Arrange and attend a termly meeting with volunteer Group Leaders and attend TALK Management Committee meetings (every two months).
  • Be responsible for the health and safety of group members and volunteers at group meetings, including carrying out risk assessments at the venues.
  • Manage the day-to-day finances associated with running the groups.
  • Adhere to TALK Surrey CIO’s policies, procedures, government legislation and good practice.
  • Undertake any other duties commensurate with the general level of responsibility for the role.


Person specification


Knowledge and experience Essential/


Experience of recruiting, training or supporting volunteers Desirable
Experience of running or supporting group activities Essential
Experience of delivering training, workshops and presentations Desirable
Experience of supporting adults with communication difficulties Desirable
Experience in identifying, assessing and managing risk Desirable
A working knowledge of Health and Safety, Information Governance, Safeguarding requirements or willingness to learn and apply them Essential
Skills and abilities  
Able to build relationships with people from a wide range of
backgrounds and communities, respecting and valuing diversity
Able to communicate in a clear, concise, effective manner with a range of people, both orally and in writing Essential
Highly organised and able to manage multiple priorities Essential
Able to work independently, take initiative and manage own time and workload Essential
Demonstrates an understanding and sensitive approach towards the needs and challenges faced by adults with communication difficulties Essential
Good IT skills and ability to use a range of applications Essential
Personal Qualities  
Team player, who enjoys being part of a small friendly team Essential
A commitment to equal opportunities, diversity and inclusion Essential
Flexible approach towards working hours and arrangements Essential
Can-do, positive attitude and creative approach to problem solving Essential
Self-motivated, flexible and reliable Essential
Demonstrates an understanding and commitment to our values Essential
Willingness to undertake training and personal development Essential
Satisfactory Enhanced DBS clearance Essential
A full driving licence and use of a car with business use cover Essential



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